Good questions, clean answers
Everything you
need to know.
How mobile washing works, what to prepare, where we serve, and how to manage your booking.
Frequently asked questions
Before we bring
the shine.
How do I book a Wash Me service?
Download the Wash Me app from the App Store or Google Play, choose your vehicle and preferred service, then set your location and schedule. Your booking details are managed through the app.
Does Wash Me really come to my location?
Yes. Wash Me is designed as mobile car care. Depending on service availability and site suitability, our professionals can serve you at home, the office, or another eligible parking location.
What areas do you currently serve?
Coverage includes key cities across Metro Manila plus service areas in Rizal, Cavite, and Laguna. Availability is confirmed inside the app when you enter your address.
What hours can I book?
Standard service availability is from 6 AM to 10 PM. Exact slots vary by location, weather, staffing, and the service selected.
What is the difference between water and waterless washing?
A traditional wash uses water and professional equipment for a thorough rinse. Waterless service uses paint-safe cleaning products and is best for lighter dirt or locations where conventional washing is impractical.
Do I need to provide water or electricity?
Requirements vary by package and location. The app and your assigned team will clarify what is needed before arrival.
Can I change my appointment?
Yes. Open your booking in the app and follow the rebooking options. Changes remain subject to available schedules and the applicable cancellation or rescheduling conditions.
How is the final price determined?
Pricing can depend on service type, vehicle size, location, and vehicle condition. Additional work should be discussed before it is performed.
Do you offer fleet or business service?
Yes. Wash Me can arrange scheduled multi-vehicle service for businesses. Contact the team through our dedicated inquiry page so we can understand your fleet and operating needs.
Who can I contact for support or feedback?
Contact support at info@washmeglobal.com or call/Viber 0917 159 0294.